Below you will find pages that utilize the taxonomy term “telework”
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How American Cities Have Responded to Telework's Disruption of Transit and Housing
Metropolitan Planning Organizations and transit agencies have not been passive in the face of post-pandemic travel disruption. The GAO’s 2026 survey of all 410 MPOs found that at least 80 percent reported taking one or more actions in each of three domains — transit, vehicle use, and housing — since 2019. The range of those actions, and their uneven results, sketch a useful map of where American cities stand.
On the transit side, roughly 80 percent of MPOs reported that providers in their communities adjusted service in some form.
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Telework Moved the Real Estate Market. Cities Are Still Figuring Out What That Means.
The relationship between where people work and where they live has been recalibrated. The GAO’s 2026 telework report synthesizes evidence from empirical studies and metropolitan planning organizations to map the real estate consequences — and they run in opposite directions depending on where you look.
In central business districts, the picture is one of contraction. Office vacancy rates climbed as hybrid schedules hollowed out weekday occupancy. A prior GAO report documented that between August 2022 and January 2024, prices fell across all commercial property types — office, multi-family, retail, lodging — with the single exception of industrial properties.
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Telework Rates Have Stabilized at Twice Pre-Pandemic Levels — And Transport Planners Are Still Catching Up
A March 2026 report from the U.S. Government Accountability Office puts hard numbers on what transit agencies and metropolitan planners have been navigating since 2020: telework rates tripled during the pandemic and have not come back down to earth.
According to American Community Survey data analyzed by GAO, the share of workers who primarily worked from home stood at 5.7 percent in 2019. By 2021 it had reached 17.9 percent. By 2024 it had declined to 13.
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Vehicle Miles Traveled Are Back. The Pattern Underneath Has Changed.
Total vehicle miles traveled in the United States surpassed pre-pandemic levels for the first time in 2024. Federal Highway Administration data show 3.28 trillion miles driven, clearing the 3.26 trillion recorded in 2019. On its face, the road network is as busy as it ever was. What that headline number conceals is a structural shift in when, where, and why people drive.
The GAO’s 2026 review of telework’s transportation effects separates the aggregate from the composition.