A March 2026 report from the U.S. Government Accountability Office puts hard numbers on what transit agencies and metropolitan planners have been navigating since 2020: telework rates tripled during the pandemic and have not come back down to earth. According to American Community Survey data analyzed by GAO, the share of workers who primarily worked from home stood at 5.7 percent in 2019. By 2021 it had reached 17.9 percent. By 2024 it had declined to 13.